Hosted IVR by Datatel

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Providing you with the highest levels of service is our # 1 priority. We ensure that your applications run around the clock, and back our promise with an unprecedented service level agreement.

IVR Application Hosting: Your IVR applications are hosted in our state-of-the-art IVR, telecommunications & data center. It’s been built from the ground up to ensure that your callers, have uninterrupted service.


DTMF, ASR and TTS Support: To ensure the highest level of caller experience, we support all major information entry and information delivery protocols.


Your Data: Capitalize on your existing web and database investments. We provide you with simple to implement application interfaces. We are able to support your in-house as well as 3rd party applications. (XML/HTTP- provides real-time exchange of information with your in-house web enabled database).


Your Growing Call Processing Demands: Our telecommunications backbone has been engineered with your growing demands in mind. (Located in one of North America’s mayor telecommunication centers, our network has been built for on-demand scalability). What this mean to you, is that we will partner with you, to deliver the call handling capacity you require.

Reports: You can access real-time activity reports on every call you receive, or make. (Reports are accessed through our web portal 24/7).

Toll-Free/Long Distance Services: You don’t have to worry about arranging your own toll-free numbers, this is all part of the VIP service you receive. All our plans include ONE RATE toll-free/long distance to make and receive calls to the United States and Canada.