Outbound IVR - Outbound IVR

< Outbound IVR

Datatel delivers ALL the services that your business will require for a successful Outbound IVR strategy execution: Development, Implementation, Hosting, Dedicated Application Support and Management Services

As a full service IVR provider Datatel offers organizations a wide range of Outbound Calling services and applications to fit their specific business requirements, including:

Customer/Consumer Surveys
Event Time & Place Notification
Marketing Notifications
Payment Reminder & Collections
Prescription Re-fill Notification
Medication Reminders
Service Outage Notification
Service Visit Scheduling and Confirmation
To best fit the business requirements of our clients we offer outbound IVR calling in two service levels,

Managed Broadcasts: From start to finish Datatel will provide strategic and logistical support, whereby the client supplies the content to be delivered and recipient list. Datatel will ensure that your message is delivered on schedule, on-budget.

On-Demand Outbound Calling: This service level allows organizations to initiate outbound calls from their in-house systems, by connecting to an interface provided by Datatel over the internet. Calls can be initiated in real-time or scheduled for later delivery.

Reaches recipients quickly and cost-effectively
Delivers interactive content, tailored to the recipients
Simple batch processing for call scheduling, as well as secure interface with customer management systems, for real-time calls (HTTP/XML support)
Supports Call Transfer requirements
Real-time reports via Web interface.

http://www.datatel-systems.com/IVR/OutboundIVR.htm