Telephone Payments

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< Datatel helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements.
As a Hosted Solution, Datatel provides:

* A Hosted Technology Infrastructure.
* Secure Connectivity to Credit Card Processors.
* Secure Connectivity to your Back-Office Systems.
* Payment Card Industry (PCI) Compliant Environment.
* Dedicated Support.

A flexible back-office integration approach enables the execution of telephone payment applications where information flows seamlessly between the caller, the telephone payment gateway, the credit card processor and your back-office systems.

* Your Customers, Members or Donors can pay their bills/fees/contributions by phone 24/7, in a secure environment.
* Account information is retrieved/updated in real-time by interfacing with your back-office systems, leveraging your existing technology infrastructure.
* Datatel’s Pay-By-Phone platform connects securely to the credit card processor in real time.
* You can receive real-time and daily transaction data.

As a Hosted solution, Datatel’s Telephone (IVR) Credit Card Payment Gateway doesn’t require special hardware or software licenses for Implementation. Capital expenditures are eliminated, plus operational costs and deployment time are dramatically reduced.

Datatel has spent 14 years working with organizations to execute 100’s of IVR/Telephone projects. We have developed a service delivery process that guarantees a successful project execution.
You can expect Datatel to:

* Manage and execute all aspects of the IVR/Telephone Payment Processing project including: planning, management, implementation and testing.
* Work jointly with your business and IT team, to achieve the desired information delivery and integration objectives.
* Be fully responsible for maintaining and updating IVR hosting, telecom, and software & hardware infrastructures.
* Be compliant with the Payment Card Industry (PCI) standards.
* Act as a single point of contact for implementation and maintenance by providing the necessary resources and experts to meet your objectives - on time, on budget.
* Provide you with dedicated support 24/7 and have an in-depth understanding of your IVR/Telephone Payment application.

We understand how important it is to have a partner you can count on, that’s why we are there for you every step of the way!

Our professional services and support teams are ready to serve you when you need it.
We’re here to help.

Call 1-866-870-3258